Privacy Policy

1. Introduction

Mission Bowling Club ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our website, services, events, and SMS messaging programs.

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We collect personal information that you voluntarily provide, including:

  • First and last name

  • Phone number

  • Email address

  • Reservation details

  • Event registrations

  • Private event inquiries

  • Customer feedback

  • Payment-related information (processed through secure third-party providers)

We may also collect certain information automatically through cookies and tracking technologies (see Section 8).

3. Mobile Information & SMS Privacy (IMPORTANT)

No Sharing of Mobile Information

We do not share, sell, rent, or disclose mobile information for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be used solely to deliver services you have requested, including SMS communications you have opted into.

Limited Service Provider Use

Information may be accessed only by service providers that support message delivery, reservation systems, event platforms, analytics, or customer support functions.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

4. Consent & Opt-In

You opt in to receive SMS messages by submitting your phone number and explicitly consenting via our forms, booking systems, or event registration pages.

SMS messages may include:

  • Reservation confirmations, reminders, rescheduling, and cancellations

  • Event updates and notifications

  • Service alerts

  • Post-visit follow-ups or review requests

  • Occasional marketing messages (only if separately and explicitly opted in)

Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase.

5. Opt-Out & Help

You may opt out of SMS messages at any time by replying STOP. You will receive a confirmation message and will no longer receive SMS messages unless you opt in again.

For assistance, reply HELP or contact us using the information below.

6. Use of Information

We use personal information to:

  • Provide services and respond to inquiries

  • Manage reservations, leagues, and events

  • Process bookings and payments

  • Deliver opted-in SMS communications

  • Send marketing communications (if opted in)

  • Improve our services and customer experience

  • Analyze website performance and marketing effectiveness

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or misuse.

While we strive to protect your information, no system can be guaranteed 100% secure.

8. Cookies & Tracking Technologies

What Are Cookies

Cookies are small data files placed on your device when you visit our website. They help us improve functionality, analyze traffic, and personalize marketing efforts.

Types of Cookies We Use

We may use:

Essential Cookies
Required for website functionality, booking systems, and security.

Analytics Cookies
Used to understand how visitors interact with our website. These may include tools such as Google Analytics or similar services.

Advertising & Retargeting Cookies
Used to deliver relevant advertisements and measure campaign performance. These may include tracking technologies from platforms such as Meta (Facebook/Instagram), Google Ads, or other digital advertising providers.

Event & CRM Tracking
We may use tracking pixels, conversion APIs, and similar tools to measure event registrations, reservations, and marketing effectiveness.

How We Use Tracking Data

Tracking technologies help us:

  • Understand website traffic and visitor behavior

  • Improve user experience

  • Measure marketing performance

  • Retarget visitors with relevant ads

  • Track event registrations and booking conversions

Your Choices Regarding Cookies

You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

You may also opt out of targeted advertising through industry opt-out tools such as:

  • Network Advertising Initiative (NAI)

  • Digital Advertising Alliance (DAA)

9. Third-Party Services

We may use third-party service providers for:

  • Booking systems

  • Event registration platforms (e.g., Eventbrite or similar tools)

  • Payment processing

  • SMS delivery platforms

  • CRM and marketing automation tools

  • Analytics and advertising platforms

These providers are contractually required to protect your information and use it only to provide services on our behalf.

10. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

11. Compliance

Our SMS program and data practices comply with applicable U.S. laws, CTIA guidelines, carrier policies, and industry best practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Information

Mission Bowling Club
Email: info@missionbowlingclub.com